PIERRE EL KHOURY
Product & Project Manager
Institutions
ServiceNow
Cloud solutions company founded in 2004 and headquartered in Santa Clara, United States
Murex
Financial Software company founded in 1986 and headquartered in Paris, France
Acteos
Supply Chain Management Software company founded in 1986 and headquartered in Roubaix, France
American University of Beirut
Private, Secular and Independent university founded in 1866, one of the most prominent educational institutions in the Middle East
Collège Mariste Champville
Private French school founded in 1966 in Mount Lebanon
Languages
French, English, Arabic

elkhoury.me

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 ServiceNow - Senior Engagement/Project Manager (Jun 2022 - Present)
As a senior project manager, I ensure that the implementation of our solution adheres to the plan and budget while maintaining high-quality standards. I have had the privilege of working with clients from a wide range of sectors, including energy, finance, aerospace, and retail. This diversity of experience has allowed me to build a reputation for reliability and efficiency, leading to high client satisfaction and lasting, fruitful relationships.
Murex Paris - Project Manager (Mar 2020 - May 2022)
My role as a project manager within the Client Services department is to ensure that our solution is implemented at the client's site according to the plan, within budget, and with high-quality standards. I have had the opportunity to work with several international clients, involving dozens of resources on each project, with budgets amounting to several million euros. Concurrently, I managed a team of 4 associate project managers and oversaw their professional development.
Murex Beirut - Principal Product Manager (May 2012 - Mar 2020)
With about 8 years in Product Management, I lead the delivery of multiple processes and products used by our employees and by our clients, allowing Murex to build and deliver software faster and more efficiently, while ensuring the best experience to our clients by continuously improving our targeted customer service offers and processes.
  • I led the customer relationship management (CRM) domain for several years, defining the transformation strategy with the senior management and board members at Murex.
  • I was also actively involved in the implementation of the Scaled Agile Framework (SAFe) to organize the development activity, revolutionizing the working methodology for over 800 developers within our product department.
  • By 2018, I was acting as Principal Product Domain Manager, while managing a growing team of up to 8 people since 2015.
Acteos - Developer (Feb 2011 - Apr 2012)
Developer in the Warehouse Management team (LOGIDRIVE), analysing the functional requirements, writing technical specifications, developing using Oracle PL/SQL, Oracle Forms and Oracle Reports, and performing extensive documented testing.
American University of Beirut (2006 - 2010)
Bachelor in Electrical and Computer Engineering
AUB - Computing & Networking Sevices (2008 - 2010)
Part Timer working on the migration project of all AUB departments' websites to SharePoint Server 2007, in addition to writing manuals on the migration process and providing trainings to new team members
Collège Mariste Champville (1991 - 2006)
Baccalaureate in General Sciences (Math & Physics focus)
Big Bang
3rd of July 1988